Responsible Gaming
Our Commitment to Safe Gaming
At Star Casino Online, we are committed to promoting responsible gambling practices. Gaming should be enjoyed as entertainment only — never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they develop unhealthy gambling habits.
Age Verification
Online gambling in Australia is restricted to individuals aged 18 years and over. By accessing Star Casino Online, you confirm that you are of legal age in your jurisdiction. We conduct age verification checks and reserve the right to request proof of identity at any time. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these warning signs in yourself or someone else, seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about time and money spent
- Neglecting family, work, study, or other responsibilities due to gambling
- Experiencing mood changes (irritability, anxiety, or depression) related to gambling
- Using gambling to escape problems or cope with stress
- Borrowing money or going into debt to fund gambling
- Feeling unable to stop or reduce gambling despite wanting to
- Experiencing relationship problems due to gambling habits
- Attempting to gamble more to achieve the same level of excitement
Self-Help Tools & Responsible Gaming Features
Star Casino Online provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the amount you are willing to lose during a specified period
- Reality Checks: Receive regular notifications during gaming sessions to remind you of time spent and money wagered
- Session Timeouts: Set automatic session timeouts to enforce breaks from play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, log into your account or contact our customer support team for assistance.
Support & Help Services
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Provides counselling, support, and resources for problem gambling.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential)
If You Need Help Now
If you are experiencing difficulties with gambling, please take action today:
- Contact a support service: Call Gambling Help Online on 1800 858 858 (Australia) or visit their website for online chat support
- Use our self-help tools: Set deposit limits, self-exclude, or take a break from your account
- Talk to someone you trust: Share your concerns with a family member or friend
- Seek professional help: Contact a counsellor or therapist who specialises in problem gambling
Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.
This Responsible Gaming information is provided for educational purposes. Star Casino Online is committed to supporting safe and responsible gaming. For the most current information about responsible gambling in Australia, visit Gambling Help Online.